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error accessing metadata

Hi Team, Denodo 5.5 DB1 - elevation in progress DB2 - query - select * from catalog_elements() DB2 - error - received exception with message 'error accessing the metadata while loading/storing objects' Is this error intended ? Please tell. Thanks.
user
28-08-2018 03:37:10 -0400
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4 Answers

Hi, The error 'Error accessing the metadata while loading/storing objects' is often received when a user that does not have sufficient operating system administration privileges starts the Denodo Server. You can start Denodo Platform with administrator rights in Windows by right-clicking Denodo Platform and select ‘Run as Administrator’ You can refer to similar community question [new installation does not work](https://community.denodo.com/answers/question/details?questionId=90670000000Cc7NAAS) for more information. Hope this helps!
Denodo Team
28-08-2018 05:57:52 -0400
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Hi Team, Thanks for your reply. I would like to let you know, both operations on DB1 and DB2 are run by admin user. What I observe is after DB1 operation completes, DB2 query runs fine and give results. So ? Please tell. Thanks.
user
28-08-2018 23:32:55 -0400
Please help.
user
05-09-2018 23:16:17 -0400
Hi, You may view the logs to check for more information on the error that you have received. The Virtual DataPort Server logs are stored in '<DENODO_HOME>/logs/vdp' and the Administration Tool logs are stored in '<DENODO_HOME>/logs/vdp-admin'. Hope this helps!
Denodo Team
07-09-2018 05:15:55 -0400
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