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Denodo VCS gets stuck when trying to do a PULL

Hello, Since a few weeks now, when trying to do a VCS pull, Denodo gets stuck in the step 5/7 "Updating database" and stays there forever. The only workaround we found is to restart the service and to try again, until it works. This causes us to lose much time when trying to make some changes. We tried to find the cause of this but without any success. Do you have any idea what could be causing this and how to solve it?
user
16-06-2023 04:19:15 -0400
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1 Answer

Hi, VCS pull operation’s duration depends on various factors like the size of the metadata, complexity of views dependencies or any VQL operations happening in the background. To help narrow down the cause of the issue, I would suggest checking the `vdp.log` file located in `<DENODO_HOME>\logs\vdp` folder and inspecting the logs in detail. Also, if you have a [Denodo Monitor](https://community.denodo.com/docs/html/browse/8.0/en/vdp/administration/monitoring_the_virtual_dataport_server/denodo_monitor/denodo_monitor) in your setup, you can also check the logs generated by the tool for more detailed information. If you have a valid support user, I would suggest contacting [Denodo Support](https://support.denodo.com/) to be able to better assist you. Hope this helps!
Denodo Team
22-06-2023 04:07:02 -0400
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