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denodo 8 express install error

I installed Denodo 8 express in C drive. Than I uninstalled it. Now, when I am reinstalling it, I am getting error in exectuion: 1. xcopy error 2. many of the xxxxx.bat files are not found at installation location 3. error when update is installed. There were errors during the installation of the update. You may not have the appropriate privileges to install the update, or there may be running processes referencing files of the Denodo Platform. Make sure that all the Denodo servers, the embedded web container and the clients are stopped and install the update again. Errors (you can find more details in 'C:\Denodo\DenodoPlatform8\logs\updates\denodo-update-1700906285304.log') : executecommandifinstalled vdp[diagnosticmonitoringtool] "copy -nobackup ${install.dir}/resources/apache-tomcat/webapps/diagnostic-monitoring-tool/WEB-INF/classes/log4j2.xml ${install.dir}/setup/vdp/templates/conf/log4j2.diagnosticmonitoring.xml.back" : Invalid file "C:\Denodo\DenodoPlatform8/resources/apache-tomcat/webapps/diagnostic-monitoring-tool/WEB-INF/classes/log4j2.xml" executecommandifinstalled vdp[diagnosticmonitoringtool] "copy -nobackup ${install.dir}/resources/apache-tomcat/webapps/diagnostic-monitoring-tool/WEB-INF/classes/ ${install.dir}/setup/vdp/templates/conf/" : Invalid file "C:\Denodo\DenodoPlatform8/resources/apache-tomcat/webapps/diagnostic-monitoring-tool/WEB-INF/classes/" executeCommandIfInstalled vdp[vdpserver] "executeScript -os=windows ${install.dir}/setup/vdp/updateRemoteWebApps.bat" : There were errors while executing the command : null Note: I have admin rights on the system. There is only C drive, no other drive present. I am not installing it in program files. There is no space in folder name. please help.
25-11-2023 05:08:02 -0500

2 Answers

please update
26-11-2023 22:41:21 -0500
Hi, It seems like some of the batch files are missing and also there seems to be an issue with the PATH variable in your system. You could try running the [Denodo Platform Installer in debug mode]( to troubleshoot the issues you are receiving. Further, to install the [Denodo Express]( successfully, you could refer to this [similar]( question which discusses the problem related to your issue. I could also see that you have created a new Support case reporting the same issue. So, I suggest you to follow-up on that case itself to debug the reported issue and assist you further. Hope this helps!
Denodo Team
27-11-2023 02:43:31 -0500
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