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Error while calling view from 3rd party application

Hello, I have created one view which is exposed to a 3rd party application using JDBC Driver. The 3rd party applcaiton is calling the view using credentials which are a part of AD. In last 24 hours sever times it has thrown an error com.denodo.vdb.vdbinterface.common.VDBServerException: The username or password is incorrect, and it reconnected after two minutes automatically, no manual interventions. So its not possible that password has changed for two minutes only and there is no change in password by us. The error seems to be somethign else. Can you suggest on this please. EDIT: This 3rd party application is calling the view from more than 1 month now and there was no such problem.
29-07-2021 10:01:21 -0400

1 Answer

Hi, If you have a valid Support account, I would request you to open a support case for this issue, where the Support Team can assist you. In order to better understand this scenario, I would access your vdp log files located in the Denodo Home directory. Hope this helps!
Denodo Team
29-07-2021 19:54:09 -0400
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