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diagnostic and monitoring tool is not working

diagnostic and monitoring tool denodo is not working ? ![file:///C:/Users/balluqmani/Desktop/diagnostic%20and%20monitoring.PNG](http://)
18-01-2023 07:40:22 -0500

1 Answer

Hi, I couldn’t see the image you have attached. I will post the general reasons for not working. This will give you a hint why the server is not working. Please check the following: * Check if the web container is up and running. * Kindly check vdp-dmt.log located under the directory <DENODO_HOME>\logs\vdp-dmt to find if there is any reason for the DMT Tool not being working. * Please remove or comment the property 'vdp.database.diagnostic' in the file '<DENODO_HOME>/resources/apache-tomcat/webapps/diagnostic-monitoring-tool/WEB-INF/classes/' and then restart the server. To do that, you could follow the below steps: * Stop all the Denodo Platform Servers. * Stop all the Java processes from Task Manager. * Modify the file as has been mentioned before. * Restart the server and Diagnostic & Monitoring Tool. For more details, you could refer the following documents: * **[Diagnostic & Monitoring Tool Guide](** * **[Creating Environments](** * **[Creating Servers](** * **[Creating Diagnostics](** If the above checks don't address the issue you are looking for then please specify the exact error. Hope this helps!
Denodo Team
20-01-2023 04:58:33 -0500
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