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'Denodo Virtual DataPort Administration Tool' displays a message that the admin account is incorrect when running for the first time

'Denodo Virtual DataPort Administration Tool' displays a message that the admin account is incorrect when running for the first time : authentication error: The username or password is incorect The account used is 'admin/admin' Server : //localhost:9999/admin It is the express version and after license file registration. Are there other ways to connect?
Access Denodo Express Failed Logins admin Virtual Data Administration
user
06-03-2023 21:42:18 -0500
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1 Answer

Hi, The Denodo default admin credentials will always be admin/admin for the first time. Review if you are entering the user and password in lower case, as users and passwords are case-sensitive. I´d also check the vdp.log which is located in: DENODO_HOME/logs/vdp/vdp.log. To see if it contains more information about the error. I’ve found this answer to a user who has had a similar case. [Authentication error: The username or password is incorrect](https://community.denodo.com/answers/question/details?questionId=9064u000000wkAmAAI&title=Authentication+error%3A+The+username+or+password+is+incorrect). You can refer to the different ways to launch into the Denodo Administration Tool by checking the [Launching the Administration Tool](https://community.denodo.com/docs/html/browse/latest/en/vdp/administration/starting_virtual_dataport/launching_the_administration_tool/launching_the_administration_tool) section of the VDP Administration Guide. Hope this helps!
Denodo Team
08-03-2023 07:42:50 -0500
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