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MacOS Installation Error

Hi Community I have a Macbook Pro 2019 model with MacOS Catalina 10.15.5 I am unable to install Denodo software on my device as the company says that it is not compatible for MacOS. However I was able to find the following steps to install it on Mac: Download the Denodo installer without the JRE Install java 1.6 or 1.7 in your MacOS Set the JAVA_HOME: export JAVA_HOME=$(/user/libexec/java_home) Run install.sh Once the installation is complete, start the server with <DENODO>/bin/vqlserver_startup.sh Launch the Admin Tool with <DENODO>/bin/vdpadmin.sh You can stop the server with <DENODO>/bin/vqlserver_shutdown.sh I still have an error ininstalling. My installation after completion shows an error stating "Error Executing" "/bin/chmod a+ x /Applicationa/ DenodoPlatform7.0/setup/itpilot/install_Pool.sh"
user
19-06-2020 09:54:34 -0400

3 Answers

Hi, Based on the error you have shown, it seems that it is just encountering an error while trying to execute a **chmod** command to one of the file **install_Pool.sh**. Upon the first look, it could be a directory typo when executing the command, ``` /Applicationa/ DenodoPlatform7.0/setup/itpilot/install_Pool.sh ``` I would suggest checking if Applicationa is the valid directory to point to, else to correct it and execute this **chmod** command again. Otherwise, your installation should be correct and you should be able to start the VDP server with the <DENODO>/bin/vqlserver_startup.sh script. Hope this helps!
Denodo Team
22-06-2020 03:34:40 -0400
Hi, Still not able to open denodo. I get the following errors: 1. Denodo Installation wizard shows: /bin/chmod a+ x /Applications/ DenodoPlatform7.0/setup/itpilot/install_Pool.sh 2. Denodo Online Update shoes: javax/xml/bind/JAXBContex
user
22-06-2020 07:03:21 -0400
Hi, The two lines does not seems to describe the error you are encountering but here's some troubleshooting method you can perform to ensure the installation executes successfully: For installation of Denodo Platform 7, please note that the software requirements require the installation of Java Runtime Environment version 8. I believe the steps you follow are based on Denodo Platform 6 thus you should update the Java version before retrying to installa again. Also, the error you have received is based on the ITPilot module. Some features of ITPilot have additional requirements: * Browser pool: Microsoft Internet Explorer 10.x or 11.x to use the component Browser Pool. * Adobe Acrobat Professional 9 or 10 to extract data from PDF files using the Adobe PDF engine. * Apache OpenOffice 4.0.x or 4.1.x to extract data from Microsoft Word files. You only need to satisfy these requirements if you are going to use these components. If not, you can ignore them. If you are not planning to use the ITPilot module of the Denodo Platform, you can choose not to install this component during the installation steps in the CLI. If this does not resolve the error and if you have a valid support account, I would suggest to raise a support case on the [Support Site](https://support.denodo.com/) for more detailed help with the issue. Hope this helps!
Denodo Team
30-06-2020 23:36:16 -0400
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