You can translate the question and the replies:

Server shutdown without information

We are doing a client POC with a partner license. The Denodo server is being shutdown randomly the last few weeks (although the computer is running from weeks ago without restarting). I have the main services (VDP server etc) prepared to be restared automatically in Windows, but it does not work, and I have to start the services manually when I enter the desktop. Furthermore: the logs does not give any shutdown information, so I cannot know the reason. Is this due to the license restrictions?
user
14-07-2020 03:16:36 -0400

1 Answer

Hi, The Server shutdowns can occur due to different reasons/errors. In this scenario, I would enable Denodo Monitor to track the server activities. I would also [monitor](https://community.denodo.com/docs/html/browse/7.0/vdp/dmt/monitoring/monitoring) the servers using Diagnostic & Monitoring Tool to check if they are working as expected. You could take a look at [Denodo Monitor](https://community.denodo.com/docs/html/browse/7.0/vdp/administration/monitoring_the_virtual_dataport_server/denodo_monitor/denodo_monitor) section under the Virtual DataPort Administration Guide and [Creating Diagnostics](https://community.denodo.com/docs/html/browse/latest/vdp/dmt/creating_diagnostics_and_diagnostic_intervals/creating_diagnostics/creating_diagnostics) section under the Diagnostic & Monitoring Tool Guide for more information. In case if it is a license issue, then I would check the 'solution-manager' and 'license-manager' logs present under '<SOLUTION_MANAGER_HOME>/logs' folder for more details. Regarding starting the Denodo servers (like Virtual DataPort, Scheduler server, etc.) automatically in Windows, I would follow the steps from [Configure Windows Services](https://community.denodo.com/docs/html/browse/latest/platform/installation/postinstallation_tasks/configure_windows_services/configure_windows_services#configure-windows-services) section of the Denodo Platform Installation Guide which explains how to start these services in an automatic fashion. Hope this helps!
Denodo Team
14-07-2020 07:55:15 -0400
You must sign in to add an answer. If you do not have an account, you can register here