We are using the Denodo v7.0 evaluation version and are in the middle of a Proof Of Concept.
We are experiencing an intermittent issue where the Virtual DataPort Server will be stopped when we check on the services in the mornings. Last week when we monitored, the VDP server remained in a running state for 5 days straight, but over this last weekend, it stopped. We had made no changes to the software last week (other than admin work in the VDP Admin Tool while setting up new connections) and the system OS (MS Windows Server 2019 Standard) did not restart over the weekend.
Some background: Post-installation, we were using an Active Directory service account and had it configured as the Log On in Services but had this same problem of services staying up overnight, so we reverted the Log Ons for all Denodo services back to Local System and changed their Startup Type from Automatic to Automatic (Delayed). The same AD account is and always was configured as a Local Administrator.
The security software in use (Trend Micro Deep Security) continues to show no events in it's logs indicating a policy violation or anything related the Denodo software that would trigger the service to be disabled and I see no Event Viewer logs for errors, warnings or criticals.
Also, I notice that when all services are running in the Denodo Platform Control Center, none of the Denodo services ever show as running under Administrative Tools->Services. Can someone explain why this is?
What other logs can I check that may provide some info for this issue? Any suggestions will be appreciated.