The error message “**Error ocurred during user context initialization**” could occur when the roles are either not assigned or created correctly in Solution Manager. However, in order to get more information regarding this error, I would enhance the log levels and check the log files once again. I would perform the following steps to enhance the log levels:
* I would stop all the components of the Solution Manager installation and increase the log levels as follows:
* I would add the following lines under **<Loggers>** in **<SOLUTION_MANAGER_HOME>/resources/apache-tomcat/webapps/sso/WEB-INF/classes/log4j2.xml** file (If any of the following loggers already exists, I would change the level to DEBUG as seen below):
<Logger name="com.denodo.webapp.security.sso" level="debug" />
<Logger name="com.denodo.webapp.security.sso.DenodoSSOWebApplication" level="debug" />
<Logger name="org.springframework.security.oauth2" level="debug" />
* I would restart all the components of the Solution Manager installation and try to reproduce the error. When the error gets reproduce I would look at the **<SOLUTION_MANAGER_HOME>/logs/vdp/vdp.log** file and **<SOLUTION_MANAGER_HOME>/logs/denodo-sso/sso.log **for more information.
Suppose if you still need help and if you are a valid support user then you can raise a support case on [Denodo Support Site](https://support.denodo.com/) so that our support team can help you.
Hope this helps!