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Publish Failure with Denodo_jdbc connector

Hi Team, I am using tableau desktop/server 2022.1.6. I want to use the denodo_jdbc connector and i have configured the JDBC 8 drivers for denodo at server as well as at desktop. I am able to connect the data source with denodo JDBC driver but when i tried to publish the data source or workbook i am getting error that "tableau does not recognize the data source type denodo_jdbc. It might not be available in this version of tableau, or it might be a connector plugin thats not installed on this syste," I tried installing connector plugins to both server/desktop but still same error.

2 Answers

Greetings, Hope you are doing well. Upon attempting to reproduce the issue, it seems to be linked to the connection between your desktop instance and Tableau server/cloud where the connector is not available or activated. Please refer to the following documentation for more information: * The following knowledge base article outlines the steps to perform proper JDBC connection to Tableau desktop. Steps explained in: [How to connect to denodo from Tableau desktop](https://community.denodo.com/kb/en/view/document/How%20to%20connect%20to%20Denodo%20from%20Tableau%20Desktop) * For more detailed guidelines and tips on Tableau sever/desktop connection to Denodo: [Denodo & Tableau Best Practices](https://community.denodo.com/kb/en/view/document/Tableau%20and%20Denodo%20Best%20Practices?category=Consumers#h.8rk7o9i01oav) [Denodo Connector in the Tableau Help](https://help.tableau.com/current/pro/desktop/en-us/examples_denodo.htm) Moreover, verify if the appropriate denodo JDBC driver is installed. The Virtual DataPort server is backward compatible with the JDBC driver, within the same major version. That is, you can use the JDBC driver of an update to connect to a Virtual DataPort server that has the same or a newer update installed. See the [documentation](https://community.denodo.com/docs/html/browse/8.0/vdp/developer/access_through_jdbc/access_through_jdbc) for more details. In addition, the Tableau version you have used is not the latest and that might be causing the error since additional fixes were added in latest versions. As well as the installed Denodo version, for older versions such as Denodo 6.0 you might need to ask your database administrator to apply update 20170515. For more information about latest Denodo versions and updates, please check the following [link](https://support.denodo.com/resources/update/list) (Sign in required.) If the issue persists and you have a valid support account, kindly raise a support case through [Denodo Support Site](https://support.denodo.com/MainPage.do). Hope this helps!
Denodo Team
27-03-2023 07:54:36 -0400
code
Hi Guys, The issue has been resolved now. We need to restart the tableau server after instaling the Denodo JDBC drivers. After doing tableau restart i am able to work with Denodo JDBC and able to publish the data source. That is what i was missing. Thanks, Abhijeet sontakke
user
31-03-2023 06:34:35 -0400
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