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ERROR Loading database 'admin'

Hello, when I log in to data catalog in web, the vdp.log error is as follows: com.denodo.vdb.security.UserManager getUserInfo: database name incorrect :error loading database 'admin' thanks in advance
Connection issue to VDP
user
12-06-2023 10:19:35 -0400
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5 Answers

Hi, The [admin database](https://community.denodo.com/docs/html/browse/8.0/en/vdp/administration/databases_users_and_access_rights_in_virtual_dataport/databases_in_virtual_dataport/databases_in_virtual_dataport) mentioned in the error message is a virtual database created by default when the Virtual DataPort server is installed. Before logging in into Denodo Data Catalog, please make sure that the Virtual DataPort server you are trying to connect to is up and running. You can check the instructions mentioned in the documentation [Starting the Virtual DataPort Server](https://community.denodo.com/docs/html/browse/8.0/en/vdp/administration/starting_virtual_dataport/starting_the_virtual_dataport_server/starting_the_virtual_dataport_server) to know the different ways to start the Virtual DataPort server. I would also suggest that for troubleshooting issues related to Denodo Data Catalog, check the logs located at `<DENODO_HOME>/logs/vdp-data-catalog/vdp-data-catalog.log` for more accurate information on the issue. You might also be interested to check another answer in the community [Unable to login Denodo data catalog](https://community.denodo.com/answers/question/details?questionId=906Du00000000iFIAQ&title=Unable+to+login+Denodo+data+catalog), which has a similar issue. Hope this helps!
Denodo Team
13-06-2023 03:03:57 -0400
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Thanks for answering, I found "database 'admin' not found" in the vdp-data-catalog .log, VDP service started normally, the problem still exists. Looking forward to your response.
user
14-06-2023 07:06:54 -0400
Hi, As mentioned previously, the admin database is a database that is created automatically when the Virtual DataPort server is installed. You can try logging into your Virtual DataPort server using either the Web Design Studio or the Virtual DataPort Administration tool, and check if the admin database exists and that you can access it without issue. In case that admin database is not existing or not accessible, there is a possibility of corrupted files during the installation. I would suggest uninstalling your instance of Denodo and installing it again by following the [installation guide](https://community.denodo.com/docs/html/browse/8.0/en/platform/installation/index). Hope this helps!
Denodo Team
15-06-2023 04:00:12 -0400
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Hi, when i logging into your Virtual DataPort server using the Web Design Studio and the Virtual DataPort Administration tool(with admin/admin),I found "database 'admin' not found" in the vdp-data-catalog .log. so,Is there a way to determine if my database was installed successfully (e.g. from the installation path file), I have installed it many times。 Looking forward to your response.
user
15-06-2023 08:00:27 -0400
Hi, As per my understanding, you are also not able to connect to the Virtual DataPort server using either the Web Design Studio or the Virtual DataPort Administration Tool. In that case, I would suggest to check the VDP log files which are: `<DENODO_HOME>\logs\vdp\vdp.log` and `<DENODO_HOME>\logs\vdp-admin\vdp-admin.log`, and further inspect the whole logs for any errors. The “‘admin’ database not found” error can be a result of other underlying errors. Furthermore, you can try to troubleshoot your installation by running the installer in debug mode so you can inspect the installation logs for any issues. You can refer to documentation [Troubleshooting the Denodo Platform Installer](https://community.denodo.com/docs/html/browse/8.0/en/platform/installation/appendix/troubleshooting_the_installer/troubleshooting_the_installer) for a guide on how to do this. Hope this helps!
Denodo Team
16-06-2023 03:58:14 -0400
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