You can translate the question and the replies:

Denodo Express 8 error in installation

Hi, Our team is trying to install Denodo Express 8.0 on VM, but we are getting below errors. Could someone please provide a solutions or have come across simialar issue? (Note: regardless of these errors during installation, Setup GUI says " installation successful", however application do not run.) [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\common\configure.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\common\configure_tls_configurator.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\apache-tomcat\configure.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\common\deploy_denodo_sso.bat": CreateProcess error=5, Access is denied] ******* Command : C:\Users\XXXX\Downloads\denodo-express-install-8_0-win64\denodo-express-install-8_0-win64\jre/bin/java -cp C:\Denodo\Denodo 8.0\lib\launcher-core\denodo-installutil-unified.jar com.denodo.installer.validator.InstallationValidator C:\Denodo\Denodo 8.0 VirtualDataPort,vdpadmintool,datacatalog,webdesignstudio,vdpserver,diagnosticmonitoringtool, vdp C:\Denodo\Denodo 8.0 VirtualDataPort,vdpadmintool,datacatalog,webdesignstudio,vdpserver,diagnosticmonitoringtool, vdp +++++ Checking web applications being installed. +++++ Checking installed web applications. +++++ Cleaning libraries ======================= ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the console. Set system property 'org.apache.logging.log4j.simplelog.StatusLogger.level' to TRACE to show Log4j2 internal initialization logging. [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp-admin\configure.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\deploy_design_studio.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\configure_designstudio_service.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\bin\designstudio_service.bat": CreateProcess error=2, The system cannot find the file specified] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\deploy_datacatalog_webapp.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\configure_datacatalog_service.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\bin\datacatalog_service.bat": CreateProcess error=2, The system cannot find the file specified] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\configure.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\bin\vdpservice.bat": CreateProcess error=2, The system cannot find the file specified] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\deploy_diagnosticmonitoringtool_webapp.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\configure_diagnosticmonitoringtool.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\setup\vdp\configure_diagnosticmonitoringtool_service.bat": CreateProcess error=5, Access is denied] [ WARNING:Cannot run program "C:\Denodo\Denodo 8.0\bin\diagnosticmonitoringtool_service.bat": CreateProcess error=2, The system cannot find the file specified]
user
18-07-2023 05:14:16 -0400
code

5 Answers

Hi, The error message “Access is denied” during the installation could be due to the reason that the user who is installing the Denodo Platform doesn't have necessary permission in the installation path. It is important to make sure that the user who is executing the install.exe must have full privileges over the file path where the Denodo Platform is installed. For GUI installation, you must run the "install.exe" as administrator. Please also make sure that all [pre-installation tasks](https://community.denodo.com/docs/html/browse/8.0/en/platform/installation/preinstallation_tasks/preinstallation_tasks) are performed prior to the installation. You can check the answers on the following community questions, which discuss similar issues you are facing. - [Denodo express 8.0 Installation error](https://community.denodo.com/answers/question/details?questionId=906Du000000011qIAA&title=Denodo+express+8.0+Installation+error) - [Denodo servers are not starting](https://community.denodo.com/answers/question/details?questionId=9064u000000HASnAAO&title=Denodo+servers+are+not+starting) Hope this helps!
Denodo Team
19-07-2023 00:12:47 -0400
code
Hi, It looks like our Antivirus was causing the Access Denied error. Could you please share which version of log4j is Denedo 8.0 using?
user
 Edited on: 01-09-2023 08:16:25 -0400
Hi, The Denodo Platform uses the library of Apache Log4j 2.17.2. You can learn more about how to configure the logging system in the Virtual DataPort server in the documentation [Configuring the Logging System](https://community.denodo.com/docs/html/browse/8.0/en/vdp/administration/appendix/configuring_the_logging_engine/configuring_the_logging_engine). Hope this helps!
Denodo Team
25-07-2023 07:08:18 -0400
code
Thanks for the information. Where can we see the version in the application installed path ?
user
 Edited on: 01-09-2023 08:16:25 -0400
Hi, You can find the version information of Apache Log4j inside the <DENODO_HOME>\licenses\servers-licenses-8.0.7.xml file. You can look for the keyword `org.apache.logging.log4j` Hope this helps!
Denodo Team
26-07-2023 04:19:26 -0400
code
You must sign in to add an answer. If you do not have an account, you can register here