Other Preinstallation Tasks

The following subsections describes tasks that you must complete before you install the Solution Manager:

Check that the Required Ports are Free

The servers of the Solution Manager listen for incoming connections on several ports. The appendix Default Ports Used by the Solution Manager Modules lists the default ports.

Make sure these ports are available on your system. If they are not available, select others that are free during the installation process.

Check the PATH Environment Variable on Windows

Ignore this subsection if you are installing the Solution Manager on Linux.

If you are installing the Solution Manager on Windows, check that the PATH environment variable meets these rules:

  1. PATH cannot have double quotes. If it does, the modules of the Solution Manager will not start. E.g. the following PATH is invalid:

    PATH=path1;"C:\Program Files\Software"
    

    If PATH has double quotes, remove them.

  2. PATH cannot end with a backslash (\). If it does, the modules of the Solution Manager will not start as a Windows service.

    If it does, remove the backslash or add a semicolon at the end of the value of the variable.

Select a User Account to Install the Solution Manager

In the host where you are installing the Solution Manager servers, create a user account to install and run the Solution Manager servers.

Important

Always install and run the Solution Manager servers with the same user account. The reason for this is that the Solution Manager servers modify files in the directory where they are installed and the user account needs read and write privileges. If you perform the installation with one user account and run the servers with another, the second user account may not be able to modify the files in the installation.

You can also use an existing account instead of creating one; but you must use the same for both installing and running the Solution Manager servers.