My Requests¶

The requests created by a user can be listed under the user menu in the my requests section.

My requests.¶

The left panel of this page consists of some useful filters to search among the requests of the user.

• Request types: filter for the request types on which the user has permissions.

• Statuses: filter for status: New, In progress, Implemented, Canceled or Denied.

• Priorities: filter for priorities: Low, Medium, High or Critical.

• From: the creation date of the request must be after this value.

• To: the creation date of the request must be before this value.

• Elements: autocomplete filter to indicate the elements on which the requests have been created.

On the right panel it will be listed the requests that satisfy the current criteria according to the filters provided.

The requests table can be used to view the details of the request, navigate to the element on which the request has been created, and mark its notifications as read or unread. This last action can also be done from the panel above the table or from the menu that is displayed clicking on the three-dots icon of the row.

Note

The column “element” has a link to that element. If that element is deleted as a result of a synchronization process, it will not longer be a link and it will be just a label with the element name before its deletion.